The $50,000 Mistake: Why 73% of Estate Administration Software Implementations Fail (And How to Avoid Becoming a Statistic)
When Sarah’s mid-sized Sydney law firm invested in new estate administration software, she thought the hardest part would be choosing between vendors. Eighteen months later, after countless frustrated staff meetings, client complaints, and a substantial financial loss, she learned the real challenge was never the selection, it was everything that came after. Sarah’s experience isn’t…
